Medical Receptionist

Exciting Opportunity for a Medical Receptionist at a Leading Specialist Medical Service!
Join a dynamic team and make a difference in patient care!

Are you a detail-oriented, personable, and organised individual with experience in medical reception and a passion for helping others? Do you have experience using Genie Software? We want YOU to join this vibrant team in Norwest, a leading specialist medical service known for providing exceptional care and expertise to patients

As a Medical Receptionist, you’ll be the friendly face and the first point of contact for our patients. You’ll play a key role in creating a welcoming, efficient, and patient-centered experience. Your responsibilities will include:

• Patient Reception: Greet and check-in patients with a friendly and professional demeanor.
• Appointment Management: Schedule, reschedule, and confirm appointments using Genie Software, ensuring optimal clinic flow.
• Medical Records Management: Handle patient files, update records, and ensure confidentiality in compliance with privacy regulations.
• Phone Support: Answer incoming calls, address patient queries, and direct calls as needed.
• Billing and Payments: Process patient billing, handle insurance claims, and manage financial transactions accurately.
• Team Collaboration: Work closely with our specialist team to ensure seamless operations and top-quality care for our patients.

What We’re Looking For:

• Experience with Genie Software: You must have hands-on experience using Genie Software for scheduling, patient management, and billing. Familiarity with the software is essential.
• Medical Reception Experience: Ideally, you’ve worked in a medical reception role, but we’ll consider strong candidates with transferable skills from other customer-facing roles.
• Organised & Detail-Oriented: You thrive in a fast-paced environment and excel at multitasking without compromising accuracy.
• Excellent Communication Skills: You have a warm, friendly, and professional demeanor, both in person and over the phone.
• Empathy & Compassion: You genuinely care about people and understand the importance of providing exceptional patient care and support.
• Tech-Savvy: Comfortable using computers, medical software, and office equipment.
• Team Player: You work well in a collaborative environment and are always ready to pitch in where needed.

What’s in it for you? 

• A Supportive Team: Join a team that values collaboration, respect, and patient-first care.
• Professional Development: We offer ongoing training and opportunities to grow in your role, including developing expertise in specialist medical fields.
• Modern Facilities: Work in a state-of-the-art clinic with a friendly and supportive work environment.

If you’re ready to contribute to a healthcare team that prioritises excellence and patient satisfaction, I want to hear from you!